Commercial Counsel

Draft, review, negotiate enterprise customer contracts, including SaaS, licensing, and service agreements, to drive deal velocity and meet legal and business objectives.

Drive strategic impact: You'll make a valuable contribution to Zapier's enterprise strategy by ensuring deals move smoothly from negotiation to signature

Design AI-powered enterprise negotiation playbooks: Build and maintain negotiation playbooks that leverage automation and AI to provide clear guidelines, fallback positions, and best-practices for Sales teams. These playbooks will enable Sales to negotiate terms with greater autonomy, speed, and consistency, while ensuring alignment with legal and business priorities

Develop and maintain AI automation-powered contracting processes: enhance inbound and outbound contract workflows using Zapier and other tools.

Collaborate across functions: align with Procurement, Sales, and other teams to mitigate risk, streamline review, and scale legal enablement.

Respond to and lead triage of legal tickets from teams across Zapier, escalating to subject matter experts as needed to resolve issues quickly and effectively.

Champion AI transformation in legal work: You’ll help Zapier’s Legal team become a model for how modern in-house counsel can operate: combining legal expertise with cutting-edge technology to support the business at scale.

Other duties as needed to meet the ongoing needs of Zapier’s Legal team

Qualifications & Experience
Juris Doctor and active U.S. bar admission.

6-10 years combined in-house and/or law firm experience, especially in tech/SaaS.

Proven record in enterprise contract negotiation and document drafting.

Hands-on experience with legal automation and AI tools, and with Zapier.

Compensation
USA
USA $187.8K – $281.6K • Offers Equity • Offers Bonus
We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:

Competitive: Zapier pays well among the technology sector.

Equitable: Consistent pay practices; Pay for impact

Simple: Pay is well understood, and pay practices are built for scale.

Transparent: Zapiens know how pay works, including how their pay is determined.

Exceptional drafting and negotiation skills: you have deep experience negotiating a wide range of inbound and outbound technology contracts, including SaaS service agreements, license agreements, online terms of service, consulting agreements, and data privacy addenda.

Sales enablement partner: you’ve built or enhanced sales processes, developed playbooks, and partnered with Sales to scale efficiency and improve coordination, especially through automation and technology.

Experienced with AI-powered tools for legal work: you’ve used (and are excited to keep exploring) AI solutions such as contract review tools, negotiation assistants, legal you thrive on combining legal expertise with AI and automation to scale impact.

Clear communicator: you translate legal complexity into straightforward guidance for non-legal colleagues.

Collaborative and pragmatic: skilled at balancing legal soundness with business priorities in fast-paced environments.

Excited by new challenges: Zapier is a fast-moving business, and you’re energized by ambiguity, adaptable in your approach, and eager to take on new challenges as the company grows. You are a creative thinker who is comfortable with change, and excited to learn areas of the law that may be new to you.

Excellent time management. You are successful at working independently and have a proven track record of being able to prioritize and manage multiple matters simultaneously in a fast-paced, dynamic, and highly engaged environment. You also recognize when to ask for help or escalate issues.