Directeur(ice) de magasin | Terrebonne
TELUS is seeking a passionate and driven Store Manager (Directeur·ice de magasin) to lead our Terrebonne retail location. As part of the TELUS family, you will inspire and coach your team to deliver exceptional customer experiences, achieve sales targets, and represent the TELUS brand within your community. This role combines leadership, performance management, and community engagement - ideal for someone who thrives in a fast-paced, customer-focused environment. If you are entrepreneurial, goal-oriented, and passionate about technology and people, this opportunity offers the chance to grow with one of Canada’s top employers and make a real impact in your community.
Application accepted until position is filled
Requirements
1. Proven experience in retail management or leadership roles.
2. Strong communication, relationship-building, and coaching skills.
3. Confidence in using good judgment and making data-driven decisions.
4. Ability to adapt to change and maintain a positive attitude.
5. Comfortable contacting customers via phone or text for engagement and follow-ups.
6. Passion for technology and attention to detail in store operations.
7. Experience using customer relationship management (CRM) software.
8. Community involvement and leadership mindset.
9. Bilingualism (French and English) may be required.
Benefits
1. Competitive compensation, bonuses, and incentive programs.
2. Comprehensive health and wellness benefits.
3. TELUS pension and share purchase programs with company contributions.
4. Discounts on TELUS products and services.
5. Professional development and growth opportunities.
6. Supportive, feedback-driven workplace culture.
7. Opportunities to contribute to community initiatives.
Responsibilities
1. Lead, train, and motivate your team to achieve sales and service goals.
2. Deliver exceptional customer experiences that align with TELUS’ brand values.
3. Drive store performance through effective planning, coaching, and accountability.
4. Represent TELUS in community outreach and charitable initiatives.
5. Manage store operations with a sense of ownership and entrepreneurial spirit.
6. Track performance and implement improvement strategies as needed.
7. Foster a positive, inclusive, and engaging work environment.
The application process will continue on the employer's website.
Location
Terrebonne, QC, Canada (J6W 3Z5)