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Executive - Customer Management

Capita Pune
Posted 4 months, 2 weeks ago
Deadline: Not specified
Full Time Mid-Level Customer Service Hybrid

We are seeking a detail-oriented and proactive individual to provide administrative support to our customer service processes. The role involves handling documentation, maintaining accurate records, data entry, and ensuring compliance with data privacy requirements. This is an excellent opportunity to gain experience in a collaborative environment while contributing to efficient customer service delivery.

Requirements

Previous administrative or customer service experience is an advantage.

Strong attention to detail and accuracy in data entry.

Proficient in MS Office and basic computer applications.

Good written and verbal communication skills.

Ability to work independently and as part of a hybrid team.

Commitment to confidentiality and data privacy compliance.

Responsibilities

Perform basic administrative tasks to support customer service operations.

Maintain complete documentation in both electronic and hard copy formats.

Transmit information or documents to customers via computer systems or mail.

Accurately capture and input data into relevant systems.

Ensure all activities comply with data privacy legislation and internal standards.

Company Size
Employment Type
Full Time
Work Mode
Hybrid (Pune)
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Location

Pune