EY

The holder of this role will have:

Extensive global and area/regional level experience (15+ years) in internal communications and engagement and managing complex programs in a matrix environment
Demonstrable attention to detail with meticulous copy-editing skills and commitment to delivering the highest quality output
Strong experience in digital communications as well as a strong understanding of digital channels, content strategy and audience-centric internal communications
Proven track record of developing people and nurturing talent
The ability to challenge views/perspectives while securing buy-in within BMC and beyond
The ability to develop strategic communications plans which turn vision into action with clear success measures
Communications that support transformation and change management, both at the organization and functional level
Innovative and creative mindset and ability to translate this into EY’s organizational culture
Elite stakeholder management skills with the ability to convey ideas clearly and influence senior stakeholders
The curiosity to challenge, the vision to inspire, the heart to empathize, the will to succeed
Additional Qualities

Vocational expertise: An elevated knowledge of best-in-class communication and engagement practices
Commerciality: Expertise in how content drives outcomes that lead to business goals
Strong leadership: the ability to lead and inspire teams effectively within a global organization
Project management skills: the ability to think strategically and manage complex global projects to completion.
Business acumen: the ability to analyze market trends to guide strategic decisions
Agility: the ability to adapt quickly to change and manage ambiguity in a high-pace, dynamic environment
Strategic thinking: the ability to support the development and implementation of strategies, demonstrating creative problem-solving skills
Cultural competence: the ability to embrace diversity and foster an inclusive workplace

This would include reviewing any existing communication protocols and governance models, setting clear frameworks and revised prioritization approaches that can be applied and leveraged across the business with the objective to better connect messages, reduce the volume of communications being sent and eliminate duplication.

The Clients & Industries Communications and Engagement Leader will be responsible for driving impactful communications and engagement strategies, programs and initiatives. It is a player/coach role. This includes defining and actioning the global program as well as facilitating support in service of the regions.
This role will lead communications for Clients & Industries working in lock step with Clients & Industries teams, sectors, service lines and regions to support EY client service priority programs and ensure the Global Vice Chair, Clients & Industries and the executive leadership team within Clients & Industries is supported.
It is important to call out the interconnect with regions. With the All in strategy now live, delivering impact for Regions is paramount and the scope of how this is defined has been redrawn – moving from a cascade to 3 areas to an interlock with 10 regions. This role is instrumental in driving successful teaming, setting the example for the rest of the organization to follow.
The role will lead a team of on-shore, off-shore and agency relationships to deliver a world-class communications and engagement strategy. A key objective is to oversee the development and deployment of consistent communications plans that reach key internal audiences globally, while allowing for local input, customization and integration of messages in appropriate channels.
Significant areas of focus include reviewing existing communication protocols and governance models, setting clear frameworks and revised prioritization approaches that can be applied and leveraged across the business with the objective to better connect messages, reducing the volume of communications being sent and eliminating duplication.
This role will maintain and refine an approach for audience segmentation to improve the impact and relevancy of communications and to utilize technologies for stronger measurement and performance tracking.
Strategizing, overseeing and creating meaningful, memorable and impactful content will be a constant priority.
While the focus is primarily internal, the role will also contribute to the external profile management of the Global Vice Chair – Clients & Industries, pulling a single narrative together across all audiences.
Success in this role will be the delivery of relevant, targeted and engaging communications, measured through EY’s Global People Pulse Survey engagement scores, business linkage study, the global brand survey and ongoing analysis of communication metrics.