[Hiring] Customer Service agent with Italian
Discover a new kind of career in healthcare as a functional specialist.
Working in healthcare, and looking for a change? If you’re a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist or paramedic, you could use your skills in a different way as a functional specialist. At Capita Health Assessment Advisory Service (HAAS), we provide unbiased, comprehensive assessments for claimants of the Government’s disability allowance (Personal Independence Payment), over the phone, on a video call or in-person, either at one of our assessment centres or in claimants’ homes.
Our functional specialists write reports which help the Department for Work and Pensions (DWP) make important decisions about a person’s health and care.
Maybe you’re a nurse right now and you’d like to move away from direct care - this role offers you the chance to not only improve your assessment skills, but also to use your knowledge and experience to make important clinical recommendations. Or you might be an occupational therapist, physiotherapist or paramedic wanting to learn how to evaluate situations in a different way in a different setting. We’re looking for people with the compassion and experience to understand our claimants’ health conditions/disabilities and how they impact their lives.
This role is different from other healthcare professions, and that’s why we take your training and development seriously. You’ll receive comprehensive training with time set aside for self-development learning.
If you’re looking for a change, including more regular working hours, a competitive salary and are ready to expand your skills and experience, this could be the role for you.
Requirements
one year's post-registration experience as a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist or paramedic
fully registered with a relevant UK regulatory body (NMC, HCPC or other), without restriction or conditions and with a valid PIN
excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper
the ability to work quickly, producing reports in a timely manner and hitting targets
solid experience with using IT and Microsoft Office, as well as remotely accessing systems
a current valid driving licence or access to a form of transport to attend your nearest assessment centre
Benefits
Performance bonus up to PLN 5,000 / month
Additional day off for volunteering
Access to various employee groups and mentoring programs
Possibility to join a group internal trainers
Luxmed medical package and additional Generali insurance
Multisport Plus / Classic card or Multicafeteria system
Positive atmosphere and work-life balance (30-minute lunch break included in the 8-hour working time)
About Capita
The application process will continue on the employer's website.
Location
Krakow