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Lab Support Engineer 2

Dell Inc. Durham, North Carolina
Posted 1 month ago
Deadline: Oct 17, 2025
Full Time Senior Engineering

ab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways – from installing and maintaining servers and storage equipment within the fast-paced lab computing environment, through to providing top-level technical expertise and support to engineering departmental users. What’s more, they work with engineering teams to create hardware configuration test plans in support of software development.

The Engineering team manages all aspects of lab environments for the engineering, including development & test lab equipment, lab networks, web applications, databases, caching servers, various monitoring systems, custom tools, and build environments across multiple geographic locations. We are a tight-knit team that thrives on deploying, managing, and maintaining incredibly reliable systems in innovative ways.

Join us to do the best work of your career and make a profound social impact as a Lab Support Engineer 2 on our Lab Support Engineering Team in Durham, NC.

 

What you’ll achieve

As a Lab Support Engineer 2, you will be working with a talented team of engineers to create new projects and manage existing projects, plus day-to-day lab operations that can support the ever-growing demand of a very fast-moving organization. Successful candidates will be obsessed with operational excellence, communicate clearly, and have a consistent track record of improving efficiencies by way of innovation and forward planning. Our organization’s customers require creative engineering balanced with high quality and focus.

Requirements

Knowledge of UNIX / Linux and Windows Server, plus basic VMware Knowledge
Knowledge of hardware troubleshooting and repair with storage equipment and other rack-mount server platforms
Understanding of networking and TCP/IP
Strong written and verbal communication skills with attention to detail
Ability to repetitively lift 70 lbs. for the installation of products
Desirable Requirements:

Technical understanding of Cisco, Brocade, Dell, and/or Arista platforms
Ability to communicate with users, other technical teams, and management to collect requirements, evaluate alternatives, and develop processes and tools as needed to support the organization

Salary
$83045 - $107470
per yearly
Company Size
1000+ employees
Employment Type
Full Time
Work Mode
On-site (Durham, North Carolina)
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Location

Durham, North Carolina