Learning & Content Manager - GTM

2–4 years of experience in enablement, L&D, content creation, or a similar GTM-adjacent role
You love systems, clarity, documentation, and clean design
You’ve built training content before (and probably fixed some bad training content too)
Selling culture, acumen, and an understand of the sales process is in your DNA
Strong writer, communicator, and content wrangler

Knowledge Base & Content Management

Maintain and update internal knowledge base (playbooks, process docs, etc.)

Ensure consistency across Sales, Implementation, and Customer Success teams

Structure internal documentation to support AI answer bot functionality

Onboarding & eLearning (Pepper 101)

Lead onboarding experience for all new hires (Pepper 101)

Develop and maintain eLearning modules and materials (pre-work, post-work, etc.)

Collaborate with HR and Tech Ops for a high-quality new hire experience

Instructional Design

Translate product/process changes into effective training content

Create decks, videos, guides, and walkthroughs

Work with Marketing to maintain brand consistency and visual appeal

Enablement Analytics & Insights

Analyze Gong calls, quiz scores, CRM data, and team feedback

Identify best practices and share through training assets

Report on training impact and areas for improvement