Principal Enterprise Delivery Manager, Migrations

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Principal Enterprise Delivery Manager is responsible for ushering Atlassian’s largest, most complex customers through their transition into the cloud, ensuring their migration journey and cloud experience are seamless. As the primary stakeholder, you will act as a reliable strategic advisor and thought leader to senior customer decision-makers, while also taking on the role of chief delivery manager, showcasing your technical expertise and program governance skills.

You will work closely with customer key stakeholders and cross-functional teams—including Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to ensure effective communication, align priorities, and coordinate joint initiatives.

This role requires proven expertise in developing and influencing customer cloud strategies, combined with strong leadership and collaboration skills. You will identify potential challenges and implement effective solutions, utilizing your extensive experience to guide teams toward positive outcomes. By maintaining a clear vision of project goals and milestones, you will ensure that the team stays focused and efficient, effectively overcoming obstacles to achieve successful results.