Restaurant Manager at The St. Regis London at Marriott International

What We Are Looking For
5+ years of management experience in luxury hospitality environment
Strong leadership and team-building skills
Excellent communication and guest service abilities
Knowledge of UK food safety and liquor laws
Ability to multitask and thrive in a high-demand luxury setting

Be part of a historic opening and a globally renowned luxury brand
Lead a flagship team in one of London’s most iconic locations
Enjoy competitive compensation, benefits, and career development opportunities
Shape the future of luxury hospitality in the UK

We want a Restaurant Manager who really cares about our guests to join the team at The St. Regis. This person will be in charge. Will need to be good at working with people in a very busy place where we try to make everything perfect for our guests. The St. Regis is a luxury place, so the Restaurant Manager needs to be able to keep up with that. They will be in charge of the people who serve our guests make sure everything is done the way it should be and that every single moment our guests are here is special and reflects what The St. Regis London is, about.

Key Responsibilities
Our aim to give our guests' services beyond their expectation. To make our guests happy and feel satisfy and wish to come back to us. Delivering service is the key to making our guests happy and driving loyalty, to our business.
Empower staff to provide anticipatory and personalized service
Act as a role model for guest relations and hospitality excellence
Handle guest complaints with professionalism and resolve issues promptly
Engage with guests during service to gather feedback and enhance satisfaction
Recognize and uphold quality in product presentation and guest experience
Oversee financial aspects including purchasing and invoice processing
Ensure compliance with food handling, sanitation, and liquor laws
Maintain open communication and establish clear expectations