Service Professional
TELUS is seeking an energetic and customer-focused Service Professional to join its high-performing Customer Solutions Delivery team in Edmonton, AB. This temporary full-time role combines technical expertise with sales skills, helping connect homes and businesses to the lightning-fast TELUS PureFibre™ network. As a Service Professional, you will install, maintain, and support a wide range of TELUS services such as internet, home security, automation, and TV, while identifying new opportunities to enhance customer value. You’ll be the face of TELUS, delivering hands-on technical service, educating customers, and driving satisfaction through consultative selling. TELUS provides full training, competitive pay, and opportunities to grow within a team that’s passionate about connecting Canadians and giving back to the community. This is a career for motivated individuals who enjoy technology, problem-solving, and building meaningful customer relationships.
Application accepted until position is filled
Requirements
1. Proven customer service and sales experience.
2. Clean, valid Class 5 driver’s license (or equivalent).
3. Completion of at least Grade 11 Math (transcripts required).
4. Strong technical aptitude and comfort with consumer electronics.
5. Ability to lift, climb ladders, and work indoors/outdoors in varied conditions.
6. Normal colour vision (for colour-coded wiring).
7. Flexible schedule including evenings, weekends, and holidays.
8. Excellent verbal and written communication skills in English.
Benefits
1. Hourly wage of $25.70 plus uncapped commissions and bonuses.
2. Regular pay increases and performance-based incentives.
3. Comprehensive training and certification programs.
4. Employee share purchase plan and service discounts.
5. Health spending account and flexible benefits.
6. Opportunities for long-term career growth within TELUS.
7. Inclusive, purpose-driven company culture.
8. Opportunity to contribute to community initiatives.
The application process will continue on the employer's website.
Location
Edmonton, Alberta, Canada (T6K 3J1)