Sr. Product Manager, AI/ML

Hi There!

We're seeking a Senior Product Manager on the Data team to lead our efforts in developing AI/ Machine Learning products. From powering customer-facing features to optimizing internal workflows, data, AI and machine learning are becoming foundational across Zapier—this role offers a unique opportunity to shape where and how we invest, building both user-facing products and internal tools that unlock customer value.

As the Senior PM for Data, you’ll guide the work of Data Engineers, Machine Learning Engineers and AI Engineers through the next critical stages of AI development at Zapier. You’ll partner with engineering, product and insights teams to define and execute the strategy that helps Zapier leverage AI and Machine Learning in the best possible way.

In this role, you'll:

• Identify opportunities and drive a roadmap for the development of AI and Machine Learning efforts across all of Zapier’s Build zones & teams.

• Engage deeply with our internal customers in Build, Engineering or Go To Market organizations, using real-world usage, feedback, pain points and strategic vision to prioritize the highest leverage things that will help Zapier succeed.

• Work across teams to ensure AI/ML products integrate effectively into Zapier’s most important initiatives and are at the core of their success.

• Evolve the AI/ML product portfolio to support enterprise needs such as security, scalability, and data privacy.

• Bring clarity and focus to ambiguity, saying no when needed and staying aligned with business and customer needs.

This high-visibility role requires a strong sense of product ownership, technical fluency in AI/ML-related products, and a desire to build new products from the ground up with empathy and precision.

If you’re passionate about building platforms, thrive in fast-changing environments, and care deeply about creating a thoughtful experience for users, we’d love to hear from you!