UK - Specialist
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious — you ask questions to learn about our customers’ needs, customising recommendations to enrich their lives. In this role, you could work full-time, part-time or part-time temporary.
Requirements
You should have availability to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
You should also be proficient in the local language, both written and spoken (sign language supported).
Preferred Qualifications
You can:
Demonstrate knowledge of Apple products and services.
Personalise solutions based on customer needs, and effectively communicate them.
Work in a fast-paced environment, often supporting multiple customers at the same time.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be curious and open to learning from others and helping each other grow.
Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
Be trusted with sensitive or confidential information, keeping with Apple’s core values.
The application process will continue on the employer's website.
Location
United Kingdom